The OfficeServ Application Suite consists of a number of applications designed to enhance the functionality and usability of the Samsung iDCS and OfficeServ communication systems.

The applications, when installed on one or more Windows-based computers connected to the local area network, work together to provide an additional range of system configuration, call control, and information handling features to the Samsung iDCS and OfficeServ product line of business communication systems.

 These applications include:

OfficeServ CALL

Provides users with a comprehensive array of telephony and call management functions at the computer desktop. These include dialing, screen-popping, call logging, status display, and many more.

OfficeSERV CALL Sales Brochure. 450.45 Kb

OfficeServ OPERATOR

Provides a Windows-based Operator / Receptionist Console application.

OfficeServ OPERATOR Sales Brochure 629.83 Kb

OfficeServ LINK

Provides a logical link between the OfficeServ or iDCS communication system and the LAN and provides communication structure for other OfficeServ applications.

OfficeServ LINK Sales Brochure 455.84 Kb

OfficeServ EASYSET

Uses Internet browser technology to provide system users with a quick and easy way to configure their Samsung digital and IP telephones.

OfficeServ EASYSET Sales Brochure 455.84 Kb

CLICK HERE for a live demonstration of Easyset via the web. Use extension 202 and password 1234.

OfficeServ Dataview

Browser-based solution for live monitoring and historical reporting on IP-enabled OfficeServ and iDCS systems. Providing comprehensive information and statistics, Dataview gives call centers increased functionality and greater efficiency.

OfficeServ Dataview Sales Brochure 13/09/2006,17:46 353.54 Kb

OfficeServ OPEN TSP

Provides an industry-standard TAPI-compliant interface for 3rd party developers to create custom applications.

OfficeServ Application Suite General Description 1.57 Mb